Privacy Policy

Effective Date: October 2025

Entity: NotJustEvent Technologies Ltd. ("NotJustEvent", "we", "our", or "us")

1. Overview

NotJustEvent connects event organizers with verified vendors and venues through a secure online marketplace. Your privacy is important to us. This policy explains what data we collect, how we use it, how we protect it, and the choices you have.

By using our platform (web or mobile), you agree to the practices described below.

2. Information We Collect

We collect information that helps us operate, personalize, and secure our services.

a. Information You Provide

  • Account details: name, email, phone number, password, profile information.
  • Event and booking details: event name, location, date, requirements, and preferences.
  • Payment information: processed solely through Paystack. We do not store card or banking details.
  • Communications: messages, reviews, or support requests sent through our platform.
  • Subscription details: plan type, status, and renewal/cancellation preferences.

b. Information Collected Automatically

  • Device identifiers, browser type, IP address, and usage data via cookies or similar technologies.
  • Analytics data (via tools such as Google Analytics) for site performance and improvement.

c. Information from Partners

  • Identity verification: handled securely by SmileID; we do not store verification documents.
  • Payment processing: handled by Paystack, which may collect and process your payment information under its own privacy terms.

3. How We Use Your Information

We process your information to:

  • Provide and improve our services (bookings, ticketing, messaging, recommendations).
  • Facilitate payments and escrow disbursements.
  • Personalize your experience and vendor/venue recommendations.
  • Communicate with you (transactional, support, or promotional messages).
  • Ensure compliance with legal obligations, fraud prevention, and dispute resolution.
  • Maintain platform security and service reliability.

4. Legal Basis for Processing

Under applicable data protection laws, we rely on the following legal bases:

  • Contractual necessity: to deliver bookings, payments, and user accounts.
  • Consent: for marketing communications and cookies.
  • Legitimate interest: to improve our services and ensure security.
  • Legal obligation: to comply with tax, audit, and anti-fraud laws.

5. Data Sharing & Disclosure

We share data only as necessary:

  • With vendors, venues, and organizers to fulfill bookings.
  • With service providers (SmileID, Paystack, hosting, analytics, and email providers).
  • With legal authorities, if required by law or to protect rights and safety.
  • During business transfers (e.g., merger, acquisition, or sale of assets).

We do not sell personal information to third parties.

6. Data Retention

We retain personal data only for as long as needed to fulfill the purposes above, including legal, accounting, and reporting obligations. When no longer needed, data is securely deleted or anonymized.

7. International Data Transfers

Your data may be processed in countries other than where you reside. We ensure appropriate safeguards (e.g., contractual clauses, secure infrastructure) to protect your data in compliance with NDPR and GDPR.

8. Your Rights

Depending on your jurisdiction, you have the right to:

  • Access, correct, or delete your data.
  • Withdraw consent at any time.
  • Object to or restrict processing.
  • Request data portability.
  • Lodge a complaint with a supervisory authority (in Nigeria, NITDA).

To exercise these rights, contact [email protected].

9. Cookies

We use cookies and similar technologies for authentication, analytics, and performance. You can manage cookies via your browser settings, though disabling them may affect platform functionality.

10. Data Security

  • We host all systems on secure cloud infrastructure with encryption in transit and at rest.
  • Access to personal data is limited to authorized personnel.
  • However, no online system is 100% secure; users are responsible for safeguarding credentials.

11. Children's Privacy

NotJustEvent is not directed at children under 18. If we discover we have collected data from a minor, we will delete it promptly.

12. Updates to this Policy

We may update this policy occasionally. The effective date will be revised accordingly. For significant changes, we will notify users via email or in-app notice.

13. Contact Us

NotJustEvent Technologies Ltd.
Lagos, Nigeria
Email: [email protected]
Website: https://notjustevent.com